Loan Customers Frequently Asked Questions
Contacting Us and Our Hours
Q. What is your e-mail address to send requests?
Q. What are your hours and phone numbers?
Credit Services
Phone: (800) 642-4578
Monday through Thursday - 9:00AM to 9:00PM (Eastern Time)
Friday - 9:00AM to 6:00PM
Saturday - 9:00AM to 1:00PM
Customer Service
Phone: (800)266-7661
Monday through Friday - 8:00AM to 5:30PM (Eastern Time)
Insurance
Phone: (800)266-7661
Monday through Friday - 8:00AM to 5:00PM (Eastern Time)
Mortgage Services
Phone: (800) 879-1009
Monday through Friday - 8:00AM to 5:00PM (Eastern Time)
Taxes and Escrow
Phone: (800)642-4578
Monday through Friday - 8:00AM to 5:00PM (Eastern Time)
